The new and improved Customer Portal

////The new and improved Customer Portal

Following on from our newsletter in the summer, we are now transferring all referral applications to the new Start Up Loans system.

A huge benefit of this new system is the credit eligibility will be deemed instantly. After applying, the applicant will be prompted to log into their online portal where they can submit their details and receive an automatically generated eligibility decision within a minute or two. So no more manual credit check that may slow the application by a week.

The applicants can manage the initial stages of their application, meaning fewer delays, and they can upload documents before we may have asked for them previously.

The customer can always log into their portal to see the stage they are at, and what is needed next.

The process of us working with you as an advisor will stay the same. Once the applicant has completed the initial stages of their application, we will then email you with a list of what is required for the application to be approved.

As part of the new system we will also be introducing a new, simplified assessment form of which you can see an example below.

Download New Assessment Form
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