How to find an accountant

Where to look for an accountant

You want an accountant who is officially recognised - look for the words 'chartered' or 'certified' in their title.

As always, friends, families and colleagues who have had business success can provide some of the best recommendations, as you'll hear first hand what their services are actually like. Asking around is the best place to start. Following that, try out professional accountancy bodies, which have strict rules that guarantee the quality and qualifications of members:

• Institute of Chartered Accountants in England and Wales (ICAEW)

• Institute of Chartered Accountants of Scotland (ICAS)

• Institute of Chartered Accountants in Ireland (ICAI)

• Chartered Institute of Management Accountants (CIMA)

• Institute of Financial Accountants (IFA)

• Chartered Institute of Taxation (CIOT) (chartered tax advisers)

Also, keep your eyes out in local papers and local business directories, then check out their websites - as websites are often a very revealing part of someone's level of professionalism and the quality of their business.

What to do next

Once you've identified some in your area (and by looking at the list below to get a clearer idea of what you want), draw up a shortlist of at least three accountants and have face-to-face interviews with all of them. Before you decide, try calling prospective accountants a couple of time to see how quickly your call is returned - this should give you a feel of how responsive and reliable they are.

Use the pointers below to work out what you need to ask in interviews with accountants

What to look for in an accountant

In the interview, ask about the following areas. Draw up a list based on the below points to identify what your dream accountant would be able to do.

Expertise

• Qualifications.

• Membership to one of the professional bodies above is a big bonus.

• Experience with small businesses - are they familiar with the problems you face?

• Ideally, experience with small businesses in your sector, or at least a solid grasp of the issues it faces.

• Asking about capital allowances you may qualify for can be a good litmus test to compare different accountants by.

• Expertise in managing investments - which will come in handy in the future.

• What success they've had - how much money they've saved other clients, for example.

• Any client testimonials, if they have them.

Communication skills

• You need to feel you can trust them and that they are good at listening to and understanding your needs - talk through what you need, what you struggle with and see how they respond.

• You also need to make sure they respond in a way you can understand - communication will be key to this relationship.

How they operate

• You want more than just tax help - you also want an accountant who can advise you on business and your finances and find ways to reduce costs. Ask them how for initial suggestions on how they would go about doing this in the interview - explain how you keep your books and payroll currently. Ask them if they provide help with business plans and how much it costs - this can prove invaluable if you need it.

• How many people are in their practice - fewer is probably better as they will have more time to handle your accounts and will typically be keener to provide a strong relationship than a larger practice.

• But make sure you only deal with one or two of the accountants in the practice - you don't want to be passed from person to person without any of them really knowing your business.

• Also, ask about who their other clients are. You don't want to get lost among other much bigger (and so more important to them) clients - you want to be alongside similar-sized companies.

• How they bill you - by year, by week, by the hour, by a minute or by the project?

Once you've chosen your accountant

What to do once you've chosen the person or accountancy firm you want:

• Meet with them to discuss all your requirements over the next year or so and what their plan of action will be.

• You'll receive a letter stating all their terms and conditions - read over this and consider getting a solicitor to check it.

• Keep in regular touch with your accountant, and ask them for advice on running your business regularly.

• Tell them immediately if you've made any changes to your business and about any problems.

• Regularly assess how well they are meeting your business's needs - talk to them if you have any problems.

• Review their fees every three to five years.